Customer loyalty - building trust and brand advocacy
Building trust and brand advocacy through strong customer relationships will benefit your brand in the future. If you are a business owner wondering why investing in customer loyalty is important, this blog discusses how loyal customers can help you grow your business.
Four reasons why your business needs a digital loyalty program
Loyalty programs are the answer to creating loyal customers, but why are digital loyalty programs the way forward? Discover the four key reasons why your business needs a digital loyalty program to achieve long-term success!
The “contactless lifestyle” - how brands can adapt and engage with customers safely
The rise in contactless transactions has become a focal point for businesses, as consumers seek faster payments and safer shopping experiences. In this blog, we discuss the “contactless lifestyle” and how businesses can adapt and engage with customers safely.
Customer retention - why building and sustaining customer loyalty is critical for increasing profitability
Every business wants to acquire new customers, but do you know what is actually even more effective than this? Retaining customers. But how exactly will customer retention help your business? This blog explains how customer retention can boost long-term business growth and profitability.
Working from home - our tips for staying connected, motivated and onboarding new hires remotely
Working remotely can be challenging, so it is important to create a supportive and interactive online environment for all employees. Our team shares their top tips for staying connected and motivated when working from home, and best practices when onboarding new hires remotely.
The future of business has changed - tips for remaining relevant in a changing market
To remain competitive, businesses have had to adapt and diversify their products and services for customers. With continuous changes challenging local businesses, it begs the question of “what next?”. We outline our tips to navigate and thrive in an ever-changing market.
How to create customer value when consumer priorities change - current trends
With ever-changing consumer perceptions, how can your business create customer value? We have outlined the consumer trends for 2021, which your business should have at the forefront of their communications going forward.
The world is digital - here is why your loyalty program should be too
For years, the most common way to implement a loyalty program was with a paper card - until now. Consumers are tech-savvy and demand more, and we outline the benefits of a digital loyalty program for your business.